Contact
Questions, quotes, custom layouts and trade accounts.
info@lakeandwells.comFAQ
Every piece is made to order and available exclusively through Lake + Wells and select partners. Contact us to request a quote.
We are always developing new finishes with our artisans. Check with us to see what our current standard and custom finishes are.
We use all UL-listed components and most of our products are officially ETL-listed. (Any listed fixtures are designated so on the tear sheet.) If your project requires UL certification, we can work with you to order a field evaluation for your specific installation. More information can be found here.
Because of the handmade nature of our products, we are not able to offer returns.
Absolutely! Just get in touch with information about your project.
Most likely, yes. We work directly with our artisans on a made-to-order basis, so most of our products have some level of customization available. Get in touch for a quote.
Every material and finish we offer requires different methods of care and cleaning. See the full list here.
While we do all our final assembly in the U.S., the origin of each product varies. We work with master artisans and small-batch specialty manufacturers from all over the world depending on who is best able to achieve our stringent design objectives.
Each product is made to order; therefore, our lead time varies depending on the availability of our artisans. Typically this can be between 8–10 weeks, but we will provide an estimation on your quote. If needed, sometimes we can accommodate an expedited order. Please let us know your installation date when requesting a quote.
Short answer: Not exactly. Long answer: Our products are handmade, made to order, and crafted using traditional techniques. This results in pieces that are imbued with just enough hand-touched imperfection to make each one subtly unique and purposefully one-of-a-kind.
Absolutely! We have many years of product development experience and we work with some of the top artisans and specialty manufacturers in the world. Get in touch with some information about your project and we can discuss more.
The best way to contact us is to shoot us an email: info@lakeandwells.com. However, you can also call us at (312) 380-9498.
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